Shipping policy

Shipping Policy

At FruityFlix, we are committed to delivering your order with good quality packaging within a given time frame. We ship Monday through Friday, excluding weekends and holidays. Please read our shipping policy below:

  1. Processing Time: All orders are processed within 2-3 business days after the order is placed. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  2. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer standard and express shipping options to cater to your needs. Estimated delivery time is 5-7 business days for standard shipping and 2-3 business days for express shipping.

  3. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  4. Damages: FruityFlix is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

  5. International Shipping: We currently do not ship outside the U.S.

We value your trust in us and strive to make your delivery process as smooth as possible. For any queries or concerns regarding your order, please feel free to reach out to our customer service team at support@fruityflix.com